Secure · Transparent · Philippine Data Privacy Act

AJ Jili Privacy Policy –
How We Handle Your Data

Your personal information is handled with care at AJ Jili. This policy explains what we collect, why we collect it, how it's used, and what rights you have as a player on our platform.

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Privacy Principles at AJ Jili

Before getting into the full policy, here are the core principles that guide how AJ Jili approaches your personal data.

Collect Only What We Need

AJ Jili only collects data that is necessary to operate your account, process transactions, and comply with legal obligations. We don't collect data for the sake of it.

No Selling of Your Data

Your personal information is never sold to third parties. Period. We share data only where required by law or to deliver the services you use on the platform.

Security First

We use industry-standard encryption and security protocols to protect your data from unauthorised access, loss, or misuse both in transit and at rest.

You're in Control

You have rights over your personal data — to access it, correct it, and in certain cases request its deletion. We make it straightforward to exercise those rights.

Full Transparency

We explain clearly what data we collect and why. No buried clauses or vague language — just a straightforward account of how your information is handled.

Compliance with Philippine Law

AJ Jili processes personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations.

Last updated: January 2025  |  Applies to all AJ Jili platform users

01 Introduction

This Privacy Policy describes how AJ Jili ("we," "us," "our," or "the Platform") collects, uses, stores, and protects the personal information of users ("you," "the Player") who access or use the AJ Jili website at ajjili.asia and any related services.

By registering an account or using the AJ Jili platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please do not use the platform.

This policy is intended to be clear and readable — not just a wall of legal text. If anything here is unclear, you are always welcome to reach out to our support team for clarification.

Applicable Law: This Privacy Policy is designed to comply with Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations (IRR), as overseen by the National Privacy Commission (NPC).

02 Data Controller

For the purposes of the Data Privacy Act of 2012, AJ Jili is the personal information controller responsible for the personal data collected through the platform. This means we determine the purposes for which and the means by which your personal data is processed.

If you have questions about how your data is handled, or if you wish to exercise any of your rights under the Data Privacy Act, you may contact us at support@ajjili.asia. We will respond to all data-related requests within a reasonable timeframe and in accordance with our legal obligations.

03 What We Collect

AJ Jili collects the following categories of personal data:

Category Examples
Identity Data Full legal name, date of birth, government-issued ID number
Contact Data Mobile phone number, email address
Account Data Username, account creation date, account status
Financial Data Deposit and withdrawal records, payment method identifiers (e.g. GCash number), transaction history
Activity Data Betting history, games played, session duration, bonus usage
Technical Data IP address, device type, browser type, operating system, session logs
Communications Data Support tickets, chat logs, email correspondence with our team
Verification Data Copies of government ID, selfie verification images (where KYC is required)

We do not collect sensitive personal information (as defined under the Data Privacy Act) such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law for anti-money laundering compliance.

04 How We Collect Your Data

AJ Jili collects your personal data through the following means:

  • Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting support.
  • Automated collection: Technical data collected automatically when you browse or use the platform, including through cookies, log files, and analytics tools.
  • Third-party sources: Identity verification providers, payment processors, and fraud prevention services may supply or confirm certain data points as part of their service delivery.
  • OTP verification: When you confirm your mobile number during registration or account actions, that confirmation is recorded as part of your account verification record.
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05 How We Use Your Data

AJ Jili uses your personal data for the following purposes:

  • Account management: To create, verify, and maintain your account on the platform.
  • Transaction processing: To process deposits, withdrawals, and bet settlements accurately and securely.
  • Identity verification: To comply with know-your-customer (KYC) requirements and prevent fraud, money laundering, and underage gambling.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when needed.
  • Platform improvement: To analyse how the platform is used and to develop new features, fix bugs, and optimise the user experience.
  • Marketing communications: To inform you of promotions, bonuses, and platform updates — but only where you have consented to receiving such communications. You can opt out at any time.
  • Legal compliance: To fulfil our obligations under Philippine law, including AML reporting, regulatory audits, and responding to valid legal requests.
  • Responsible gaming: To monitor for signs of problematic gambling behaviour and to enforce responsible gaming tools such as deposit limits and self-exclusion.

AJ Jili does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review and a clear basis for doing so.

07 Data Sharing and Disclosure

AJ Jili does not sell, rent, or trade your personal data to any third party for commercial purposes. However, we may share your data with the following categories of recipients under specific circumstances:

  • Payment processors: GCash, Maya, GrabPay, Coins.ph, and banking partners process transaction data as required to complete deposits and withdrawals.
  • Identity verification providers: Third-party KYC service providers assist in verifying your identity during account registration or when triggered by compliance requirements.
  • Analytics and technology providers: Service providers who help us operate the platform, analyse usage, and maintain security — all operating under data processing agreements.
  • Regulatory bodies: Government agencies, law enforcement, and regulators where disclosure is required by applicable Philippine law or a valid legal order.
  • Fraud prevention services: Where we share limited data to detect and prevent fraudulent account activity or money laundering.

All third parties with whom we share data are required to handle it in accordance with applicable data protection standards. We do not transfer personal data outside the Philippines unless appropriate safeguards are in place.

08 Data Retention

AJ Jili retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention periods apply:

  • Active account data: Retained for the duration of your account and for a period after account closure as required by regulatory obligations.
  • Transaction and betting records: Retained for a minimum of five years following the transaction, in compliance with anti-money laundering regulations.
  • KYC and identity documents: Retained for the period required by applicable Philippine financial regulations, typically five years from account closure.
  • Support communications: Retained for up to three years from the date of the interaction, unless a longer period is required for dispute resolution.
  • Technical and log data: Typically retained for up to 12 months, unless required for security investigations.

When data is no longer required, it is securely deleted or anonymised in a way that prevents it from being linked back to you.

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09 Data Security

AJ Jili implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the platform
  • Encryption of sensitive data stored in our systems
  • Access controls that limit who within our organisation can access personal data
  • OTP-based authentication for account actions that affect your security or finances
  • Regular security assessments and monitoring for unusual activity
  • Staff training on data protection obligations

No system is completely immune from security threats, and AJ Jili cannot guarantee absolute security. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant authorities in accordance with our obligations under the Data Privacy Act.

Your Role in Security: You play a part too. Keep your login credentials confidential, log out after each session, and contact our support team immediately if you suspect your account has been compromised.

10 Cookies and Tracking Technologies

AJ Jili uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the platform. They allow us to remember your preferences, maintain your session, and analyse how players use the platform.

The types of cookies we use include:

  • Essential cookies: Required for the platform to function correctly — including maintaining your logged-in session and security tokens. These cannot be disabled.
  • Analytics cookies: Used to collect aggregated data on how the platform is used, which pages are visited, and how long sessions last. This data helps us improve the platform over time.
  • Preference cookies: Remember your settings and preferences, such as language selection.

You can manage cookie settings through your browser. Blocking essential cookies may affect your ability to use certain features of the platform. AJ Jili does not use cookies to serve third-party advertising.

11 Your Rights Under the Data Privacy Act

As a data subject under Philippine law, you have the following rights with respect to your personal data held by AJ Jili:

Right to Access

Request a copy of the personal data AJ Jili holds about you and information about how it is being used.

Right to Correction

Request that inaccurate or incomplete personal data be corrected or updated without undue delay.

Right to Erasure

Request deletion of your personal data where it is no longer necessary or where you have withdrawn consent, subject to legal retention requirements.

Right to Object

Object to processing of your personal data for direct marketing purposes. You can opt out of promotional communications at any time.

Right to Data Portability

Receive your personal data in a structured, commonly used format and transmit it to another service where technically feasible.

Right to Lodge a Complaint

If you believe your rights under the Data Privacy Act have been violated, you may file a complaint with the National Privacy Commission (NPC).

To exercise any of these rights, contact us at support@ajjili.asia with the subject line "Data Privacy Request." We will respond within 15 business days in accordance with our obligations under the Data Privacy Act.

12 Minors

AJ Jili is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under 21 years of age. If you believe a minor has registered on the platform or provided us with personal data, please contact us immediately at support@ajjili.asia.

Upon receiving a credible report, we will investigate promptly and take appropriate action, including suspending the account in question and deleting any personal data collected from the minor.

13 Updates to This Privacy Policy

AJ Jili may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this page.

For material changes that significantly affect how we use your personal data, we will make reasonable efforts to notify registered players through the contact information on their account. Your continued use of the AJ Jili platform after a policy update takes effect constitutes your acceptance of the revised policy.

We recommend reviewing this page periodically, especially if you have been away from the platform for some time.

14 Contact Us

If you have any questions about this Privacy Policy, about how AJ Jili handles your personal data, or if you wish to exercise any of your rights under the Data Privacy Act of 2012, please contact us:

  • Email: support@ajjili.asia
  • Subject line for data requests: "Data Privacy Request – [Your Name]"
  • Response time: Within 15 business days for formal data subject requests

For general support enquiries unrelated to data privacy, our team is available 24/7 through the platform's live chat feature once you are logged in.

If you are not satisfied with our response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through their official channels.

Your Data Is Safe at AJ Jili

Now that you know exactly how we handle your information, you can play on AJ Jili knowing your privacy is taken seriously. Register in minutes with your GCash-linked mobile number and start playing live sabong, bingo, esports betting, and more.