Betting is entertainment — and at AJ Jili, we want it to stay that way. This page covers the tools, resources, and information available to help every Filipino player gamble responsibly and enjoy the experience without it becoming a problem.
Our Commitment
At AJ Jili, responsible gaming isn't just a page on the website. It's a genuine part of how we operate. We know that most players who come to the platform are here for entertainment — to catch a live sabong match, to play a few rounds of bingo, or to back their favourite team in the PBA. That's the experience we want to protect.
The reality is that for a small number of people, gambling can shift from entertainment into something harmful. It can happen gradually — and it doesn't always look the way you'd expect. That's why AJ Jili has tools in place, support available around the clock, and clear information about where to get help if you or someone you know needs it.
Responsible gaming at AJ Jili means giving every player the information and the tools they need to stay in control. Not because it's required — though it is — but because it's the right thing to do for the Filipino players we serve.
Golden Rule: Never bet money you can't afford to lose. Betting should come from your entertainment budget, not from rent, groceries, or savings.
Player Protection Tools
All of these tools are free, available to every registered player, and can be activated through your account or by contacting our support team.
Set a maximum amount you can deposit per day, per week, or per month. Once you hit your limit, no further deposits are accepted until the period resets. Limits can be decreased immediately — increases take 24 hours to take effect.
Set a timer for your session. When the time is up, you'll receive a notification reminding you how long you've been playing and prompting you to take a break. It's easy to lose track of time — this keeps you aware.
If you want to step away from the platform for a defined period — 24 hours, 7 days, or 30 days — you can activate a cooling-off break. Your account is temporarily restricted and you won't receive promotional messages during this time.
For players who need a longer break, self-exclusion closes your account for a minimum period — ranging from six months up to permanently. During self-exclusion, your account cannot be reopened and you will not receive any communications from AJ Jili.
In addition to deposit limits, you can set a maximum amount you're willing to bet per session or per day. This caps your total wagering activity regardless of how much is in your account balance.
Our support team is available around the clock. If you're concerned about your gambling, want to activate any of these tools, or just need someone to talk to about your account activity, reach out any time — we're here.
Understanding Responsible Gaming
Responsible gaming doesn't mean you can only play small amounts or that you have to approach every bet with anxiety. It means approaching gambling with a clear head and a few sensible habits that protect you and the people around you.
Here's what responsible gaming looks like at AJ Jili:
Warning Signs
Problem gambling doesn't always announce itself. It can creep in gradually, and it often looks different from person to person. Knowing the warning signs — for yourself and for people you care about — is the first step toward getting help.
Some signs that gambling may be becoming a problem:
If several of these sound familiar, it doesn't mean you're beyond help — it means it's time to take action. The earlier you address it, the easier it is to manage. AJ Jili's support team is here to help you through the first steps.
Self-Assessment
Be honest with yourself. If you answer "yes" to more than two or three of these, it may be worth taking a break and talking to someone.
Have you ever gambled more than you intended to in a single session?
Have you ever hidden your gambling activity from family or friends?
Have you gambled to try to win back money you previously lost?
Have you ever borrowed money or used important funds (for rent, bills, food) to gamble?
Has gambling caused problems in your relationships with family or friends?
Do you find yourself thinking about gambling when you're doing other things?
Have you felt anxious, restless, or irritable when you haven't been able to gamble?
Do you feel like you need to gamble with larger amounts to get the same feeling of excitement?
Getting Help
If you've recognised any warning signs in yourself, or if someone close to you has raised concerns about your gambling, the most important thing is to act sooner rather than later. Here's a straightforward way to get started:
Being honest with yourself is the hardest part for most people. Recognising that there's a problem — without minimising it — is the first and most important step.
Activate a deposit limit, a cooling-off break, or request self-exclusion through our support team. These tools are effective immediately and free to use.
Telling a family member or close friend what you're going through makes a real difference. You don't have to deal with this alone — having someone in your corner helps.
Reach out to AJ Jili support at support@ajjili.asia any time. Our team can help you activate responsible gaming tools and point you toward further resources — without judgment.
Professional support for problem gambling is available in the Philippines. Mental health professionals and counsellors who specialise in compulsive behaviour can provide sustained, structured help.
Frequently Asked Questions
Important Notice
AJ Jili provides the platform and the tools. But responsible gaming ultimately depends on every player making informed, conscious choices every time they play. We encourage all Filipino players to approach gambling as entertainment — with a budget, a time limit, and the understanding that losing is always a possibility.
If you ever feel that your gambling is getting out of hand, don't wait. Contact our support team at support@ajjili.asia — available 24 hours a day, 7 days a week. There's no judgment here, only help.